Privacy policy
This privacy policy explains how Pole815 (“we”, “us”) collects and uses personal information when you visit www.pole815.com or contact us to request a website project. We process data in line with applicable law, including India's Digital Personal Data Protection Act, 2023 (DPDP Act), where it applies to you.
Last updated: 19 May 2026
Who is responsible for your data
Data fiduciary: Pole815
Email: hello@pole815.com
Website: https://www.pole815.com
For privacy-related questions or to exercise your rights, contact us at the email above.
What information we collect
When you browse the site
We and our service providers may automatically collect technical data such as IP address, browser type, device type, referring URL, pages viewed, and approximate location derived from IP. This may involve cookies and similar technologies (see below).
When you request a project
If you submit our project enquiry form, we collect the details you provide, which may include:
- Business name and type
- City or location
- Your name
- WhatsApp number
- Instagram handle or existing website URL
We do not intentionally collect sensitive personal data (such as health, biometric, or financial account details) through this website.
Why we use your information
We use personal data to:
- Operate, secure, and improve our website
- Respond to enquiries and evaluate project requests
- Communicate with you about Pole815 services
- Measure marketing performance and site usage
- Comply with legal obligations
Legal bases for processing
Depending on your relationship with us and applicable law, we rely on your consent (for example, when you submit a form or accept non-essential cookies), performance of steps at your request before a contract, our legitimate interests in running and promoting our business (balanced against your rights), and compliance with legal obligations.
Who we share data with
We use trusted processors to run the site and handle enquiries. They process data only on our instructions and for the purposes described here. Current categories include:
- Hosting & analytics — Vercel (site hosting and privacy-oriented analytics)
- Form handling — Supabase (project enquiry submissions) and Resend (email notifications)
- Advertising measurement — Meta (Facebook) Pixel, when enabled via our configuration
Some providers may store or process data outside India. Where required, we take steps to ensure appropriate safeguards.
We do not sell your personal information. We may disclose data if required by law or to protect our rights, users, or the public.
Retention
We keep enquiry and project-related information for as long as needed to respond, pursue a potential engagement, maintain business records, or resolve disputes, then delete or anonymise it unless a longer period is required by law.
Analytics and log data are typically retained for shorter periods defined by each provider.
Cookies and similar technologies
Our site may use essential cookies required for basic functionality. With your consent where required, we may use analytics and marketing technologies (including the Meta Pixel) to understand traffic and ad performance. You can control cookies through your browser settings; blocking some cookies may affect site features.
Your rights
Subject to applicable law (including the DPDP Act for individuals in India), you may have the right to access, correct, erase, or restrict processing of your personal data, withdraw consent where processing is consent-based, and lodge a complaint with a supervisory authority.
To make a request, email hello@pole815.com. We may need to verify your identity before responding.
Children
Our services are directed at businesses and adults. We do not knowingly collect personal data from children under 18.
Changes to this policy
We may update this page from time to time. The “Last updated” date at the top will change when we do. Continued use of the site after changes constitutes notice of the updated policy where permitted by law.